Different Patches of Life

     I have spent a great deal of my life trying to help others.  The more I read, the more I realize that there is so much to be done.  I wish I could do more.  I want to do more, but I am only one person and have a limited number of hours in a day, resources, and knowledge.  I think this is why I am drawn to business.  If I am able to be a successful businesswoman, then I can have more resources, more people working for me which gives me more hours in a day and more knowledge.  I want to make this world a better place simply because I have helped someone.  The Acton Hero Catherine Rohr was and is an inspiration.  She is helping those that have little hope left in this world.  They have done a crime and now they know that finding good jobs will be next to impossible for them.  She is helping them to realize that they have worth.  They have knowledge that can help them.  I want to help people j...

     I have enjoyed reading the book titled, E-Myth Revisited.  It put a story behind all the facts that he was sharing.  I am a visual learner.  Once I see how something is done once, I can usually duplicate it.  I could visualize what he was saying through the stories that he told.  The part that has really stuck with me is the story about the motel stay.  How they figured out what he wanted and accomplished it for him without him even knowing it.  I am looking at opening a business in the service industry so this really stuck out to me.  Men do not go out looking to be pampered as a general rule. They do know what they want and go for it.  So to have a hotel that is getting his room ready with a night cap and his favorite coffee in the morning, made him want to come back.  They listened to his wants and made it happen.  They continue to do it every time he visits.  I think that the biggest takeaway, is keepin...

     I am grateful for the gospel.  I am also grateful that I am able to attend a college in which we can freely speak about religion and our views.  This week in class one of our videos that we had to watch had tons of swearing in it.  I am not one that normally says anything.  My husband chooses to use words that I don't like.  So to say that I am immune would not have been that far off, or so I thought.  This guy used so many swear words, I found it hard to concentrate on anything else.  It was like he was using as a shock and awe formate.  He got his point across the first few times that he used it, but then continued using the language constantly throughout the video.  I had to turn it off when my kids got home and I eventually went out to my car and watched it on my phone away from sensitive ears.  Another person complained about the use of language and I agreed with her.  I now see that the video has been take...

     This weeks lesson was all about the customer.  If it was not for them, we would not be in business. We need to always remember that.  There are many different ways that we can take care of our customers.  So many people have even more opinions on that subject.  It all comes down to what the customer wants from your business.  If we treat them the way that they feel that they want to be treated, then they will return.  Pretty simple right? Wrong.  The one thing that is simple, is that if you treat your employees right, they will in turn treat your customers right.  It's not fool proof, but just about.  The employees need to be trained and allowed to take care of the customer.  No micro managing.  That will only make it worse.  Give them so autonomy and they will rise higher they you ever thought.  That is the ultimate way to treat the customers right.  The second most important thing that you need ...